What operating partners and department heads ask before an audit.
What happens during the discovery call?+
A working session rather than a pitch. Bring the workflow you would fix first and we go through the volume behind it, the systems that hold the data, where the exceptions come from, and what a build against it involves. You should leave knowing whether this is worth doing, including when the answer is that it is not.
How much involvement is required from our team?+
Under 20 hours in total across everyone involved, for the whole audit, and that is the number we hold ourselves to. Most of it is shadowing people while they do work they were going to do anyway, in sessions of 45 to 90 minutes. Nobody is asked to fill in a questionnaire or assemble a data pack.
How long does it take to deploy?+
Six to twelve weeks after the audit, depending on complexity and how many systems have to be connected. Access provisioning is usually the real constraint rather than the build. The highest-volume exception type ships first, so the thing that proves the build is also the thing that pays for it.
How do you ensure security and governance?+
Agents operate inside your existing system permissions through service accounts scoped to the specific actions they may take, every action is logged and auditable with its inputs and its approver, and deployment is on your cloud. If you hold agreements with a model provider already, we use those.
What can the agents actually do?+
Monitor a queue or an inbox, read and extract from documents, look records up across systems, apply your rules, decide where something should go, draft and send correspondence, write back to a system of record, and escalate to a person when confidence or value crosses a threshold you set.
Will they work with our existing tools?+
Yes, through APIs and the same integration surfaces the rest of your stack uses. Agents bind to a connector interface rather than to a vendor's API, so the ERP being NetSuite instead of SAP changes the connector and leaves the workflow logic alone. Nothing gets migrated.
Is every deployment custom?+
The Engine and its cores already exist. What is built for you is the connectors, the thresholds, the approval matrix and the exception categories the audit found, in the language your team already uses. That is why the second Engine at the same client costs less than the first.
How does pricing work?+
Scoped after the discovery call, once the department, the systems and the volumes are known. The audit is a fixed fee agreed before it starts, with no hourly billing, and it is credited in full against a build signed within 90 days. Builds are fixed fee as well, and the monthly run fee tracks the workload of keeping the agents correct rather than a percentage of the build.